Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or public holidays.
Once your order has been shipped, you will receive a confirmation email with tracking information (if available).
Shipping Times
Estimated delivery times may vary depending on your location and the shipping carrier. Typical delivery times are:
- Domestic orders: 2–7 business days
- International orders: 7–21 business days
Please note that delivery times are estimates and may be affected by delays outside our control.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method selected.
Any customs duties, taxes, or import fees for international orders are the responsibility of the customer.
Incorrect Address Information
Please ensure that your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Delayed Packages
We are not responsible for delays caused by shipping carriers, customs, or other circumstances beyond our control. If your package appears lost, please contact the shipping carrier first. You may also contact us for assistance.
Contact
If you have any questions regarding shipping, please contact:
belleglassatelier@gmail.com
Belle Glass Atelier